On a PC or Mac, open your preferred web browser > go to Outlook on the Web (OWA).Instructions (for new Outlook on the web appearance):
How to turn off read receipts from mobile devices The problem with the default setting for read receipts for Outlook on mobile is that there is no way for you to know if a read receipt was requested and sent. You may choose to allow and send read receipts, but many people tend to block them completely. For example, sending legal documents or commercially sensitive information. If you only want to include the request for a read receipt in a specific e-mail, make the appropriate setting directly in the window of the respective message. Setting up read receipts in Outlook 2016. Spammers will often use read receipts to confirm an email address is real and active.īut there are also legitimate purposes for requesting a read receipt. Outlook 2016 now automatically requests a read receipt for all messages sent in the future.
This confirms to the sender that you've received and opened the email. You'll occasionally receive an email asking for you to send a read receipt to the sender. The setting must be manually disabled and is switched-on regardless of how read receipts are handled on the desktop Outlook app.Ī Microsoft support representative confirmed the instructions for disabling read receipts (see instructions below) from mobile devices but offered no explanation why they are switched on by default. This automatic setting appears to be the default for accounts on business-level Office 365 subscriptions. Please note that in some cases (If allowed by your administrator’s Exchange server settings) you can control responses to read-receipt requests from in your own email software, as described here for Outlook 2007 Outlook 2010 Outlook 2013.Outlook on mobile devices is quietly sending read receipts without making users aware. Our systems have no control over the settings your Exchange email server administrator decides to use, or the “Read Receipt Required” criteria that certain senders enact when writing to you.Ĭhalk this up to a chance to laugh about how computers aren’t as smart as we’d like them to be and maybe use it as a conversation starter. This email read-receipt sending activity is not generated by SaneBox.
In other words, when the unread emails are moved from the inbox to another folder, having originally been sent to you with a “Read Receipt Required” condition set, the automated Exchange server processes mistakenly send out an emailed notice back to the original sender with a faulty status update for the message. If you have a backlog of ‘Unread’ emails in your Inbox and SaneBox processes relocate some of them to new Sane mail folders like SaneLater, sometimes the Exchange mail server mistakes this for the items having been trashed when that’s not what has happened at all. Microsoft Exchange and Office 365 offer an option to notify senders when their recipients open and read emails they’ve sent. Dealing with 'Deleted without being read' notifications